@Cells i’m not sure what an old-school rollback means, but any rollback would require a more recent database backup which we don’t have. 
This bug happening so early in the round is both a blessing and a curse.
I hear ya guys though, and @Hala @Funeral I don’t take it as at all disrespectful. I understand the reality that players will move on. You’re right that you do deserve the best option, and right now unfortunately these are the best options. @Funeral those playstation games were made with a budget and generated revenue. Neither of those things are true for us, which is why when things go wrong here it hurts us so badly.
Unfortunately even having a second in command requires oversight, and I don’t even have time for that currently. I have just enough time to keep in contact with @Soull but he isn’t here to fill a technical role.
Even the contract developer I was working with, as great as he was, would not be a good fit for this need and even if he was I was paying him and am not currently able to pay people either.
So what we need is a person with full access to the server, who is experienced, trustworthy, available “on call”, and willing to work for free. That isn’t realistic, and even if it was I wouldn’t have time to search for them or even interview them.
For some context, I dealt with this issue at 2am while half asleep and recovering from a restless night due to other issues. I’m not saying this to pat myself on the back or to ask for sympathy: I am pointing out that nobody else is going to do that for free. We’re fortunate that the bug is even fixed right now and was resolved within 4 hours of it being reported. It could have easily gone unlooked at until I heard from @Soull. In retrospect, that should have been what happened so that @Soull could get used to being the point person.
I shouldn’t even be here in the forums right now but I’m trying hard to squeeze in a few minutes so you guys aren’t totally in the dark.
You guys are 100% correct on how bad this seems, and it very much reflects how bad it is that it’s all dependent on me personally. I had been working towards autonomy so as to avoid this problem and we have made some progress (family surrender ending a galaxy, for example) but for emergency and unexpected bugs like the one that just happened we don’t have a better option.
I’d like to look at finding more help come March, but for the time being I will effectively be a ghost. I expect players will leave over it but I have to worry about other priorities in my life. Hopefully things will change for the better in a month but I can’t guarantee it.
